Developing our ELT Leaders through Communities of Practice
COP Session 1: Leadership in ELT
Ms Sandra Pitronaci
Ms Sophie O’Keefe
Mr Iain Mathieson
Convenor: Mr Benjamin Carkagis
Building Communities Through Teacher Training
COP Session 2: ELT Qualifications
Ms Cara Dinneen
Mr Darryl Blumel
Ms Katherine Olston
Convenor: Mr Chris Sheehan
The Changing Landscape of the ELT Profession
Academic Plenary
Emeritus Professor David Nunan
Sponsored by PeopleCert
Silver Sponsor
Going Glocal International Panel and Q&A
Mr Jason West
Dr Alexander Nanni
Creating and Sustaining Research Communities of Practice in ELT
Dr Emily Edwards
Life Long Learning for English Language Teachers and Academic Managers
Mr Toby Jones
Sponsored by Learning Vault, Silver Sponsor
Elephants and Butterflies: Developing Glocally Responsive Leaders
Associate Professor Phil Chappell
Ms Barbara Craig
Honorary Professor Lynda Yates
The Importance of Communities of Practice
Dr Ruth Ferraro
Sponsored by Australian Council of Professions
Bronze Sponsor
International and Cross-border Education in Transforming Individuals
Mr Thomson Ch’ng
Welcome from NEAS
Dr Patrick Pheasant
Welcome from Chair of the NEAS Board
Prof. Tanya Buchanan
Announcement of Pre-Conference Competition Winners (Online Platform)
Formal Conference Opening
Ms Karla Lampe
Welcome from the Conference Premium Sponsor
Mr Reza Tasviri
NEAS Australia has led the way in improving quality assurance of online delivery for English Language Teaching since 2017, a full three years before the transformation of ELICOS to online delivery in 2020 as a result of COVID19. Drawing on benchmarking data and quality assurance experiences of more than 200 Australian and international English Language Teaching organisations from all sectors of international education, this presentation showcases how Australian ELICOS can be repurposed for Generation Alpha – our international students of the future.
Exploration into standards, qualitative and quantitative benchmarking highlight how Australian and international providers are transforming their ELICOS programs through online delivery, transnational delivery and embedding 21st Century Skills and more into their programs.
Presenter: Dr Patrick Pheasant
CEO, NEAS Australia
Bio: NEAS Australia is a global leader in quality assurance for the English Language Teaching (ELT) sector. In the role of Chief Executive Officer, Dr Patrick Pheasant brings 30 years’ experience in applying drama, TESOL and teacher training methodologies across multiple education sectors around the world. Patrick has extensive experience in change management and leadership development and completed his PhD research at the University of Sydney in using process drama in ELT. Patrick is a past Director at the University of Sydney Centre for English Teaching, past Vice-President of the University English Centres of Australia (UECA) and past Convenor of the NEAS Advisory Council.
Workshop Time: Friday, 1 July from 3:30 pm to 5:00 pm (Vietnam Time).
Workshop Location:
Study Melbourne Hub, Ho Chi Minh City
4th Floor– CIRCO Building, 222 Dien Bien Phu, D.3 – Ho Chi Minh City, Vietnam.
Topic: Agent Quality Assurance
In order to rebuild international enrolments, institutions are re-engaging with existing and new agents however this recruitment mode involves significant risk, how can we best monitor whether our agent is acting ethically, honestly and in the students’ best interest? What are the quality indicators we as an institution can use to determine whether our agent is fulfilling their responsibilities?
Kate’s presentation will focus on quality agents. Briefly touching on the National Code and the new NEAS quality assurance for Education Agents standards and endorsement. In addition, we will hear from Ken Okamoto, General Manager at Australian Institute of International Understanding, who has responsibility for over 3000 inbound students from Japan each year. Ken will touch on dealing with and assisting your Japanese agent to deliver quality services post COVID.
Topic : Agents :The Importance of Relationship and Line of Sight
Agents have played a key role in Australian International Student recruitment for over three decades. Whilst the USA and some other countries are still relatively new to sourcing students through agents, Australia has solid runs on the board when it comes to working with agents.
Callum’s short presentation will examine the importance of trust and confidence in the agent relationship. Longevity is one way to achieve it, but in this current world of aggregators and large agent groups with layers of sub-agents, and with the continued push to source from new markets and regions, how does one ensure confidence in a longer agent pipeline’s compliance with National Code 2018 Standard 4.
The presentation will draw on personal experience over 20 years and will consider whether some of the old truisms actually still hold true in an increasingly online environment. How is the traditional, culturally aware and personal touch offered by a local agent reconciled and complimentary with new broad market, online communications and application channels?
Topic: Maintaining Relationships with Agents
The Pandemic changed the dynamics of the international education industry.
Many of our offshore agents restructured their business models to focus on Canada and the UK while Australia shut its border. With the great news of Australian international borders reopening, institutions are re-engaging with existing agents, however, is it enough to just contact them?
How do we ensure the longevity of partnerships in this everchanging time?
My presentation will address the topic of loyalty in partnerships with our education agents.
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Leader or Manager: Tensions, Reflections, and Possible Selves.
In this session, the presenters discuss the nuances, tensions and opportunities for growth that come from being both ‘manager’ and ‘leader’. Distinctly different and both vitally important for efficient, effective and ethical organisations, the reality of inhabiting both roles can create tension, both internally as well as in practice with colleagues and staff.
Taking inspiration from one of the great figures of ELT, Zoltan Dörnyei, this discussion encourages participants to reflect on their role and the ‘possible selves’ that they inhabit, or strive for, in the workplace. As the end of another exceptional year in ELT (and worldwide) comes to a close, this meeting of the Leadership in ELT COP provides an opportunity for an honest and affirming discussion around how to manage, and lead, well.
COP Members:
To complete this course, watch the webinar recording and answer the quiz below.
This workshop explores two themes: Enhancing students’ English learning experience through music and Using the arts based pedagogy in ELT.
This workshop features two presentation and an interactive Q&A session.
Workshop Presenters and abstracts:
Presentation Topic: Enhancing your students’ English learning experience through music
Being originally trained as a high school drama and music teacher, Kit found it easy to transition to using music and drama to teach English.
In this workshop, Kit will explore why music is an incredible tool for language learning as well as providing practical tools and tips to start using it in your pedagogy. In his experience, a lack of confidence and guidance in how to incorporate music in the classroom are the main barriers for teachers, but once you overcome these hurdles, you will be amazed with how music can bring your classroom to life.
Presentation Topic: What is arts-based Pedagogy and how does it fit in ELT?
Andrea’s recent step into the world of online teaching and learning has been enjoyable and intense as it stretched her IT skills and created new opportunities for building rapport with students in an online space. She is passionate about ELT and takes pride in seeing her students gain confidence in both their digital and English language skills.
In her presentation, Andrea will focus on why including the arts is important in any language learning program. She will explore key questions and will identify positive outcomes for an arts-based pedagogy.
Andrea will also explore how arts-based activities can be included in blended spaces that promote an attitude of positivity which caters for all international students – both onshore and offshore.
This workshop explores two themes: Validation and Moderation in HSP and Transition in HSP
This workshop features three presentations from experts in the management of School Preparation Courses and an interactive Q&A session.
Workshop Presenters and abstracts:
Michael will explore Validation and Moderation in HSP. He will take us through the NEAS Quality Assurance Framework’s principles pertaining to validation and moderation and will highlight some of the challenges associated with conducting Moderation and Validation in school Preparation Courses.
Vanessa will touch on what we mean by Transition in High School Preparation, and how this concept has evolved over time. She will reflect on when transition actually begins and will share some ways that educators can help HSP students prepare for mainstream, from the very start of their course.
David will look at how Transition from School Preparation to ‘Main School’ is not a point in time on the student journey. To measure successful transition and successful School Preparation, David recommends the need to look for feedback well beyond the point of transition.
To gain your certificate and associated CPD points please enter the Conference Certificate Completion code (see email) below.
This webinar will focus on the NEAS Quality Area N: Foundation Programs. The purpose is to provide you with an insight into the quality requirements for Foundation Programs, to ensure the delivery and management of Foundation Programs is aligned to the NEAS Quality Assurance Framework.
Aligned to Area Quality M: Transnational Delivery, this webinar explores the trends, opportunities and obstacles that have been identified in Transnational Delivery . It also reflects on the relationship between AREA Quality H: Online Delivery and Transnational Delivery.
CPD points: 1
Aligned to Area Quality I: ELT Professionals, this webinar will focus on the process and benefits of becoming a NEAS ELT Professional.
CPD points: 1
Featuring outstanding virtual presentations and content from eminent Australian and Thai English Language Centres, NEAS Australia is ‘GOING GLOCAL’ and showcasing innovation in English Language Teaching.
NEAS Australia is conducting a specialist workshop for strategic decision makers of English Language Colleges and English language teaching professionals in Thailand. The objective of the special initiative is to deepen industry links and develop new partnerships for the education providers of our two nations.
Learn how to change subtitles to your language
The workshop focuses on two themes:
NEAS is excited to be featuring the best of Australian education in English language teaching. Presented on NEAS Online, NEAS highlights the exciting teaching and learning innovations of High Schools, Vocational Colleges, Universities, and English Language Centres.
This event is a must for education providers of both countries aspiring to apply best practice and form new partnerships.
In the weeks leading up to this workshop, NEAS will release pre-recorded presentations addressing two themes:
The live workshop will be held on Friday 18th of March from 9:00 am to 11:00 am (Bangkok Time)| 1:00 pm to 3:00 pm (Sydney Time) and will feature keynote presenters sharing their personal experience and practical techniques.
Workshop attendees, managers and teachers, are invited to attend a virtual panel featuring the keynote speakers and representatives from NEAS, the Australian Embassy in Thailand, and the Ministry of Education of Thailand.
This activity was supported by the Australian Government Department of Education, Skills and Employment and the Australian Trade and Investment Commission.
This activity is supported by ACUMEN, Sannam S4’s Education Services.
CPD points: 1
Professional development for teachers and academic managers has never been more important! In a post-COVID world as international students are slowly returning to our campuses, our teachers face new challenges. How can we be sure they’ll be ready to take on the challenges required? How can we attract and retain teachers in an ELT landscape that has been transformed? Dr Patrick Pheasant shares insight into the design and implementation of innovative PD programs that will (re)inspire and (re)motivate your team members.
Aligned with NEAS Quality Assurance Framework B: The Student Experience, this workshop explores ways in which the student orientation can be enhanced. The workshop is suitable for all professional staff, including Academic Managers, Students Services staff and Marketing staff.
CPD points: 1
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The IELTS Teacher Training Program
The free IELTS Teacher Training Program has been developed by IDP IELTS for teachers to better understand the IELTS assessment criteria via an online learning platform. Interactive exercises engage teachers, enhancing teaching performance in language schools.
Facilitated by Dr Patrick Pheasant, this workshop draws on insights from research undertaken with twelve adult international students of English as a Second Language in 2012 and research with online English language teaching by NEAS Endorsed Centres conducted in 2020 during COVID19. This workshop imparts practical advice and strategies for English Language Teachers teaching face to face and online through metaxis, metacognition and meta-emotion to help create a transformative experience.
As Chief Executive Officer at NEAS Australia, Patrick brings 20 years’ experience in applying drama, TESOL and teacher training methodologies across ELICOS, high school, vocational education, higher education and corporate sectors in Japan, the Netherlands, the United States and Australia to a dynamic systems perspective with a global outlook.
Patrick has held multiple senior management positions in education and has extensive experience in change management, including a graduate management qualification from the Australian Graduate School of Management (AGSM).
