24 March 2023
Archives: Courses
Research in Quality Assurance COP Webinar
In this webinar, members of the Research in Quality Assurance COP provide an explanation on the meaning of research in quality assurance and explain how such research can be conducted to improve the practices and procedures used to ensure the delivery of high -quality English language teaching.
The COP shares their experiences in engaging in and applying research in quality assurance at their centres and identify best practices in approaching and conducting research in quality assurance.
COP Members:

Pro Vice-Chancellor (Academic Quality) & Dean SCU College
Southern Cross University, Australia

English Language Program Director
Southern Cross University, Australia

Associate Dean for International Affairs
Mahidol University International College,
Thailand

Executive Education Manager
Focus Language School, Australia
Arts-Based Pedagogy in ELT Community of Practice (COP) Symposium
Theme: Using Arts-Based Pedagogy to Improve Student Engagement
Arts-based pedagogy in English language teaching (ELT) incorporates visual and performing arts into the learning process to engage students in a creative and dynamic way. This approach recognizes the power of art to foster critical thinking, cultural awareness, and emotional intelligence. By using art as a tool for language development, students can experience the joy of expression and build a deeper connection to the language. Arts-based pedagogy also encourages collaboration, communication, and the development of intercultural competencies, making it an effective and enriching addition to any ELT curriculum.
This workshop will feature presentations by ELT experts in designing and implementing educational programs that use art as a means to build student engagement and confidence in using English.
Presenters

CEO, NEAS Australia
Abstract: Drama is a powerful tool that can be used in English language teaching (ELT) to help students develop their language skills and cultural awareness in a fun and engaging way. In this presentation, Dr Patrick Pheasant will share practical ideas on how to incorporate drama into an ELICOS classroom and how drama can create a more dynamic and interactive learning environment while helping students build confidence, creativity, and critical thinking skills. In summary, drama can be an effective and enjoyable addition to an ELT curriculum, offering students a unique and valuable learning experience.

Abstract: The use of drawing and puppetry in English language teaching provides numerous benefits for students. These methods provide visual aids that can help students to better understand and retain language concepts. Drawing and puppetry encourage creativity and critical thinking, promoting a more engaged and motivated learning experience. Both provide opportunities for students to interact with the language and express themselves in new and imaginative ways. Drawing and puppetry can be used to develop a wide range of language skills, including vocabulary, grammar, speaking, listening, and writing. The use of these methods can create a dynamic and enjoyable learning environment that fosters language acquisition and inter-cultural understanding.
Live Panel
This workshop will feature a live panel discussion including the workshop presenters Dr Patrick Pheasant and Ms Peetra Lechte and the following participants:

Bio: Susan is currently the Director of Studies at ILSC Melbourne. Susan leads a department of over 100 educators, which includes Head Teachers, Coordinators, and Teachers. Her responsibilities include teacher recruitment, fostering a collaborative environment, and mentoring others. Susan encourages her team to develop their skills and explore their career aspirations. She leads with a humanistic approach, which includes being open-minded, embracing creativity, and collaborating to ensure others achieve their goals.

Bio: Glenn is currently a teacher on the Language Support and Employability Programmes for international students in the College of Business and Economics (COBE) at the University of Tasmania (UTAS) where he is teaching Drama Workshops. He has been an ESL teacher for twenty-five years, teaching at language centres in Sydney, Brisbane and Hobart, and has always looked for opportunities to incorporate creative-orientated activities into the classroom. Glenn has also been a company actor in a number of theatre companies including Momentum In tandem and OzFrank, plus writer/director for Head North Theatre.
This event is supported by:



Ukraine Workshop Series

Featuring outstanding virtual presentations and content from Teachers and Academic Managers at English Language Teaching (ELT) Centres in Ukraine and Australia, NEAS Australia continues its ‘GOING GLOCAL’ workshop series.
NEAS is presenting this workshop in partnership with GoGlobal, which is an initiative of Global Office NGO aimed at promoting language learning and the volunteer movement in Ukraine. It is GoGlobal’s mission to initiate and implement projects that promote dialogue between Ukraine and the world and create suitable conditions for educating a new generation.
NEAS Australia is a not-for-profit organisation that supports all sectors of the ELT community, and we are honoured to be a stable force in times of need. This specialist workshop is for strategic decision-makers of ELT Colleges and ELT teaching professionals in Ukraine. The objective of this special initiative is to support the ELT teaching community in Ukraine and to develop new partnerships for the education providers of our two nations. It coincides with this year’s NEAS Management Conference, where the Ukrainian Ambassador, His Excellency Mr. Vasyl Myroshnychenko will be the Closing Plenary speaker.
The workshop will be centered around trauma-informed practice and teaching, maintaining student and teacher motivation and mental health, as well as building resilience in ELT in times of crises. By sharing teaching and learning innovations and quality assurance activities of High Schools, Vocational Colleges, Universities, and English Language Centres, that are operating in either Australia or Ukraine we can promote the maintenance of equilibrium in unstable circumstances.
The workshop focuses on two themes:
1. Trauma informed practice and teaching
Trauma-informed teaching and practice is an approach that recognises the pervasive impact of trauma on individuals and communities. By prioritising safety and trust in a supportive learning environment, teachers can empower students to take agency of their learning. Through collaborative engagement in the learning space, students and teachers can promote healing, resilience, and growth.
2. Student and teacher mental health and building resilience in times of crises
Maintaining teacher and student health during times of crises can be achieved by fostering a sense of community, promoting coping skills, and creating a supportive learning environment. Encouraging individuals to adapt and thrive despite challenges leads to resilience. In this workshop, some building blocks will be provided to highlight the importance of self-care, healthy habits, and access to mental health resources.
In the weeks leading up to this workshop, NEAS will release pre-recorded presentations addressing the two themes.
The live workshop was held on Tuesday 18 April from 9:00 am to 10:30 am (Kyiv Time)| 4:00 pm to 5:30 pm (Sydney Time) and featured keynote presenters sharing their expertise and practical techniques.
Panel
Workshop attendees, managers and teachers, are invited to attend a virtual panel featuring the keynote speakers and representatives from NEAS and the Ukrainian Embassy in Australia.
A message from His Excellency Mr Vasyl Myroshnychenko

Ambassador of Ukraine to Australia
Bio: Vasyl Myroshnychenko resumed the functions of the Ambassador of Ukraine to Australia on April 1, 2022.
On March 7th, 2022 Minister of Defence of Ukraine appointed him as his advisor. In May 2021, he was appointed as a member of the Supervisory Board of the Ukrainian Institute, a cultural diplomacy outfit of the Ministry of Foreign Affairs of Ukraine. Prior to joining the Foreign Service, he was an active business and civil society leader in Ukraine.
From 2006 to 2022, he was a Partner at CFC Big Ideas, a Kyiv-based strategic communications company. He has 20 years of experience advising clients on corporate communications, public affairs and reputation management. Vasyl has advised many multinational companies and domestic industry leaders across various sectors.
Vasyl is a co-founder of Ukraine Crisis Media Center, a media NGO set up in early March of 2014 aimed at amplifying Ukraine’s voice internationally. He was in charge of numerous projects and campaigns during 2014-2019. In 2015-2016, he was the Head of Board of Professional Government Association, an NGO which has united Ukrainian alumni of the Western Universities with a goal of mobilising talent for the economic, legal and judicial reforms in Ukraine.
He sat on the board of the Ukrainian-British City Club, a London-based organisation promoting UK-Ukraine trade and investment relations between 2007-2022.
In 2018, Vasyl was a Marshall Memorial Fellow, a prestigious leadership program of the German Marshall Fund of the United States. In 2002-2004, Vasyl was a President of the European Youth Parliament-Ukraine, an international youth NGO.
He was a Chevening Scholar and earned an MSc in Politics of the World Economy from the London School of Economics and Political Science (2006, UK). He also holds MA and BA degrees in international relations from the Institute of International Relations, Kyiv National Shevchenko University (2002, 2003). Vasyl is a graduate of the Global Village for Future Leaders of Business and Industry program at Iacocca Institute, Lehigh University (2002, USA) and Swedish Institute Management Program (Sweden, 2009) and a two-week intensive course on public affairs and advocacy from the Center of Congressional and Presidential Studies at American University in Washington, DC (USA, 2014).
Live Panel Members:

Bio: Liubov Zaliubovska is a multi-passionate person with vision and purpose. She is the Head of Education at GoGlobal NGO. Liubov coordinates the programs for Ukrainian schools which involve development of language camp programs and training programs for school teachers of English, as well as orientation programs for GoCamp volunteers.

Bio: As Chief Executive Officer at NEAS Australia, Patrick brings 20 years of experience in applying drama, TESOL and teacher training methodologies across ELICOS, high school, vocational education, higher education and corporate sectors in Japan, the Netherlands, the United States and Australia to a dynamic systems perspective with a global outlook. Patrick has held multiple senior management positions in education and has extensive experience in change management.

Lecturer in English Language & Academic Communication at USQ
Bio: Victoria Wilson holds a PhD in trauma-informed English as an additional language to adults from the University of Queensland. She has published and presented widely on trauma-informed second language education in Australia and internationally.

The Victorian Foundation for Survivors of Torture
Bio: Dr Greg Gow leads the Melbourne-based Foundation House Education and Early Years Program, a statewide service supporting schools to respond to children and families from refugee backgrounds. Greg has a longstanding interest in supporting the education of young people from refugee backgrounds. During 2020, Greg and his team launched Foundation House’s School’s In for Refugees website.

TESOL Professional at Holmesglen Institute
Bio: Dr Oksana King is an experienced TESOL professional who has been teaching English to migrants and international students in Australia for 20 years. She has held positions of Curriculum Coordinator and Director of Studies at Monash University and Melbourne’s training organisations. She currently teaches on the Adult Migrant English Program at Holmesglen Institute in Melbourne’s south-east. As a migrant from Ukraine herself, Oksana is active in the Ukrainian community and is the Principal of the Ukrainian Community School in Melbourne.
Click on Login to Enrol at the top of this page to gain access to the workshop presenters and to watch the online presentations.
Industry Webinar Series-E2 Learning: Keeping Ahead of the Curve: Engaging your Students Online
Online learning has expanded learning opportunities to virtually anyone with an internet connection, but how do we ensure the individual learner is still at the heart of the class? Learn about the future direction of online learning and how your organisation can stay up to date with the rapidly changing online learning landscape.
Click on the lesson content to watch the webinar recording and answer the quiz to download your certificate.
Industry Webinar Series: Pearson
The Psychology of Learning Supported by the Global Scale of English
Education is so much more than teaching words on a page. For teachers, it’s also about understanding effective and efficient ways to learn, and how to reduce negative emotions in our learners to help grow their confidence and realise their goals. In this webinar, Mike Mayor, Senior Director, English Learning Research and Design at Pearson, explores the psychology of language learning and shares ways in which English teachers can use the Global Scale of English resources to set learners up for success and build the confidence that will support them on their life-long learning journey.
Watch the webinar recording and complete the quiz below to gain a personalised certificate and CPD points.
Industry Webinar Series:IDAT
Using Diagnostics to Guide Future Learning
This workshop will demonstrate how an admissions test can be used to create an independent learning plan for students. To ensure success from the first day of class, we need to be prepared for students in order to guide their learning.
The workshop will focus on how you can use your existing tests as a diagnostic tool and how you can modify and enhance admissions testings, as IDAT has done, to create profiles to support each student’s learning journey.
High School Preparation COP Symposium 2022
Sustainable Recovery in High School Preparation Courses
The purpose of this event is to provide a community space for centres providing School Preparation (HSP & PSP) courses to share experiences and knowledge as the ELT community recovers from the pandemic. This workshop features presentations by experts in the field of School Preparation followed by a Q&A Panel discussion. In this workshop presenters and Q&A panel members will focus on identifying recovery needs and elements of sustainable recovery.
Presenters and Q&A Panel Members:

Director of Studies (High School Preparation)
Queensland Department of Education
Andrea holds a MA in Applied Linguistics and a degree in Education. She has been teaching in Queensland for 30 years. Her recent step into the world of online teaching and learning has been enjoyable and intense as it stretched her IT skills and created new opportunities for building rapport with students in an online space. She is passionate about ELT and takes pride in seeing her students gain confidence in both their digital and English language skills
Presentation Abstract:
Our journey back to face-to-face instruction whilst maintaining virtual classes has enabled us to explore new opportunities in and across both learning spaces. Our aim remains constant as we endeavor to build interactivity, develop connections and maintain consistency in curriculum delivery. This presentation will focus on how to blend online lessons with the traditional teaching and learning classes. In this way, the student experience has become our priority.

Secondary School Preparation Program Co-Ordinator/ Facilitator
Union Institute of Language
Tracie is privileged to have been teaching for over 36 years. In that time, she has taught in the Queensland State system and the private language sector. She has a MED TESOL and Cambridge Trainer qualification, among being a very proud mother of two amazing children. Tracie’s teaching philosophy has always been to teach and respect the whole person, not just the student, something that has proved vital when working with international students on their way to high school.
Presentation Abstract:
The last several years have been interesting, to say the least. As we attempt to return to ‘normal’, we have a chance to reflect on what has happened and how we have been impacted. I have found myself spending time thinking about what I have learned and achieved during this unprecedented modern phenomenon, and I have come to the realisation that, as teachers, we are a resilient bunch. The pandemic has had a huge impact on the ELICOS sector, but it has also given us time to determine what is important: ourselves and our students.
Therefore, I decided to present an overview of our course at UIL, the pros and cons of online and hybrid delivery and then open the way for future speculations.

Ms Kathleen Power
Director of International Education
St Paul’s School
Kathleen Power is the Director of International Education at St Paul’s School. She has taught EAL in Australia in the school system, in adult education and has also taught EFL in Japan. She has worked at St Paul’s school for 15 years teaching in the High School Preparation program as well as providing EAL support. She has experience teaching the QCAA EALD course and previously the QCAA EEL course. Kathleen has a passion for supporting second language learners reach their potential and providing pastoral and academic support to her students.
Presentation Abstract:
In her presentation, Kathleen Power will focus on the concept of ‘Resilience’ and how it relates to sustainable recovery in High School Preparation courses.
In addition to the featured presenters, the following members of the HSP community have participated in the Q&A panel:
Mr David Ferguson– Deputy Head of Interational Operations at John Paul College
Ms Venessa Newbery– Head of International Programs at Hills International College
This activity is supported by:



To complete this course, watch the recording of the Symposium and answer the quiz below.
ELT Products and Services
This webinar is aligned to Quality Area K: Products and Services and will highlight the quality principles for the development of new products and services. It will also take you through ELT Products and Services Quality Endorsement process and the benefits of achieving Quality Endorsement with NEAS.
Industry Workshop Series: Learning Vault
In this session, Nicholas Roberts from Learning Vault will present on the global megatrends in education – Micro-credentials and Digital Badging. The session looks at how the rise in short courses can enhance learning and career opportunities through verifiable credentials.
Nicholas will share the discoveries gained in this field over the last few years and how this new wave of thinking is creating truly meaningful outcomes for all students.
Industry Workshop Series: Cypher Learning
Creating an Adaptive Learning Experience using LMS Analytic
Educators and Education institutions play a vital role in shaping and developing learners’ future-ready skills. We want to ensure that each learner acquires the competencies they need for their future job role. This is why it is also important that we tailor fit our teaching strategy and methodology to their learning needs. We must try and create an adaptive learning experience for our learners. This session will cover the core principles of adaptive learning, how LMS data and analytics can help teachers evaluate students’ performance and how to deliver a personalized learning experience for your students.
ELT Qualifications
This session is suitable for staff, teachers and prospective teachers who are looking to understand more about learning opportunities available to them. Cara Dinneen from Macquarie University College and Dr Agnes Bodis from the Macquarie University Department of Linguistics will talk to the COP about award and non-award qualifications in English Language Teaching.
Presenters

Associate Director
Macquarie University English Medium Instruction (EMI)
In this lesson, Cara Dinneen explores a range of non-award language and teacher training programs offered at Macquarie University’s new English Medium Instruction (EMI) Centre. These programs are suitable for busy teaching professionals who are looking to upskill, and for organisations who are seeking customised programs to build capacity among teaching and professional staff.

Associate Lecturer & Course Lead Graduate Certificate TESOL
Macquarie University Department of Linguistics
Dr Agnes Bodis explores the Graduate Certificate of TESOL, an award program run by the Department of Linguistics. This certificate award is designed for prospective teachers wishing to teach English to speakers of other languages and prepares teachers for a variety of language teaching contexts in Australia and overseas. It integrates current theory and practice of TESOL, including teaching methodologies, programming and planning, and linguistics for language teaching. A range of language learners is considered, varying by age, social and cultural backgrounds.
Resources and Facilities
Is your centre equipped with the resources and facilities to promote a healthy learning environment? This webinar will explore Quality Area C: Resources and Facilities and how to ensure your centre is providing quality facilities and learning resources.
The Student Experience
Aligned to NEAS Quality Assurance Framework B: The Student Experience, this webinar provides you with the knowledge, tools, and strategies to provide students with a quality experience both inside and beyond the classroom during their enrolment. Attendees will be invited to share extra-curricular activities that have helped international ELICOS, VET and Higher Ed students integrate into their new life in Australia.
Incorporating 21st Century Skills in Academic Curriculum Design
Future ready learning is about developing long life skills that prepare students for VET and higher education, their career path and for the workplace. To prepare students for success, Academic English courses should not only improve students’ academic language, but also provide authentic learning that develops students in the context of today’s diverse, globally and digitally connected society. This webinar explores innovative ways to incorporate future ready skills into Academic curriculum design.
Administration, Management and Staffing
With the return of international students, ELT institutions are expected to face administrative and staffing pressure. This webinar is aligned to NEAS Quality Assurance Framework D: Administration, Management and Staffing, and provides you with the knowledge, tools, and strategies to improve transparency around organisational structures and functions.
Session 7 – NEAS Management Conference 2022
Session 6B – NEAS Management Conference 2022

Session 6B – NEAS Management Conference 2022
A Case Study on a Colleges Financial Journey: Developing your Financial Community of Practice
Mr David Jepsen
Sponsored by RTO Accountants
Bronze Sponsor
The Key to a Disaster-Proof Australian Education
Ms Jenielyn Espineli Padernal
Sponsored by Cypher Learning
Gold Sponsor
How to Assess and Support Young Global Citizens for Admissions
Heidi Reid
Sponsored by IDAT
Silver Sponsor
In Conversation with IELTS
Mr Vincent Blokker
Mr Reza Tasviri
Ms Laurel Scott
Sponsored by IELTS
Convenor: Mr Brian Smith
Session 6A – NEAS Management Conference 2022

Session 6A – NEAS Management Conference 2022
Tapping into the Education Agent Community of Practice
COP Session 3: Education Agents
Mr Gavin Dowling
Mr Callum Cowell
Ms Natalie Dipsellas
Convenor: Ms Kate Kuzma
Deep Learning Through Embodiment
COP Session 4: Arts Based Pedagogy in ELT
Dr Kirsty McGeoch
Mr Constantine Loucopoulos
Mr Kit Perry
Convenor: Ms Andrea Pugh
Research in Quality Assurance in ELT
COP Session 5: Research in Quality Assurance in ELT
Dr Lydia Dutcher
Dr Ivan Kumar
Dr Monica Jan
Ms Sharon Leslie
Convenor: Professor Thomas Roche
Engaging Young Learners – Glocal Perspectives
COP Session 6: School Preparation
Mr Michael Bos
Mr Henry Liu
Ms Vanessa Newbery
Convenor: Mr David Ferguson