Archives: Courses

NEAS Strategy

NEAS: Past, Present and Future

Presenter: Adam Kilburn

Bio
As the Chief Executive Officer at NEAS Australia, Adam Kilburn brings extensive experience in the English Language Teaching sector. He has over 30 years of experience in the ELT industry, having held a range of management positions in academic, marketing and general management roles. Amongst these, he managed a teacher training (CELTA) centre and ran a multiple campus operation in Vietnam. Adam has also consulted to the ELT industry in Canada and various states of Australia, working with both public and private, large and small providers.

Most recently, Adam served as the Head of Centre for the Holmesglen English Language Centre in Melbourne. In this role, he had oversight for the English Language Intensive Courses for Overseas Students (ELICOS), the Adult Migrant English Program (AMEP), and teacher training programs within a Technical and Further Education (TAFE) and training environment.

With a Master of Arts (Language and Literacy) and a Master of Business Administration (MBA), Adam’s academic qualifications complement his practical insights, enabling him to drive business improvement and foster collaborative engagement within the ELT sector.

Expert Panel Series – Panel 3: Wellbeing and Mental Health

Panel Theme: CultivatingWellness: Integrating Mental Health Practices in ELT Centers for Educators and Students

Summary
The panel will discuss the importance of sustaining the wellbeing and mental health of students and teachers in the ELT sector. Participants can expect a thoughtful exploration of effective strategies to support the wellbeing of educators and learners, providing a platform to share experiences and best practices in maintaining the overall wellbeing of individuals within the ELT sector.

Presenter: Michael Bos

Bio
As the foundation director, Michael has overseen the planning, registration, commencement and ongoing operations of the international programmes for both Moreton Bay Boys’ College and Moreton Bay College since 2019.

Michael has worked in the International Education industry for more than 20 years. He has held teaching and leadership roles in Australia and overseas in private ELICOS colleges, TAFE, university and schools. He is a NEAS Master Practitioner and has achieved the Gold Standard NEAS Premium Product Endorsement.

Michael sits on the National ELICOS Accreditation Scheme Advisory Council. He enjoys sharing his passion for and insights into international education and is a regular conference presenter.

Presenter: Jo Kwai

Bio
With over 25 years combined experience across the schools, ELICOS, and RTOs, Jo is a very experienced Academic Manager, Teacher trainer, PD Champion and classroom teacher. Jo is a member of the ASQA SLG (Stakeholder Liaison Group) and also on the EA QLD PD committee member. Jo has mentored many new teachers and is also an experienced curriculum writer, submitting new courses for accreditation.

Jo’s passion is everything education, and is very people-focused in all aspects of her job. There are never enough hours in the day and nothing is insurmountable – Jo likes to problem-solve and the ‘can-do’ attitude with like-minded teams shows a lot can be achieved with the right-attitude. Jo is currently the Deputy Director International, Academic Manager, at John Paul International College, Daisy Hill, QLD.

Presenter: Justin Foot

Bio
Justin has 25+ years experience in the management of ELICOS and Vocational Institutes and College in Australia and abroad. Justin is currently the Director of Academic and Business Development, Albright Institute, which has 4 Campuses (Melbourne, Sydney, Brisbane and Adelaide) servicing a diverse range of International students. As a Global Citizen, and someone who has previously lived abroad in both Vietnam and Singapore, Justin understands the challenges of delivering ELICOS courses to international students and the importance of supporting Wellbeing and Health for all students.

Expert Panel Series – Panel 2: Education Agents

Panel Theme: Global Navigators: Redefining Quality in International Student Recruitment within the ELT Landscape.

Presenter: Chalita Leethong

Bio
Chalita is a distinguished manager at TPL Education, renowned for her profound passion for education and a firm belief in its power to transform the world. Her experience as an education agent is marked by her exceptional commitment to student welfare, consistently going the extra mile to support their needs. With a comprehensive grasp of the Australian education system, she brings invaluable insights to her role. Additionally, Chalita is a co-founder of Grampians Multicultural Hub, an initiative aimed at aiding newcomers in integrating into the community, specialising in migration law. Her work exemplifies professional excellence and a dedication to societal betterment.

Presenter: GD Singh

Bio
GD Singh, Global MD of Apply4Study, is a seasoned leader with 19 years in Education, Business Strategy, HR Management, and Compliance. He is also a Registered Migration Agent (MARN 1678964). A distinguished public speaker and CPD presenter, training professionals on Visa matters. He also serves as the Representative of Migration Alliance for the Indian and subcontinent cohort. He won CEO of the Year at the Skill India Business Awards 2022, India. Apply4Study, under his leadership, received accolades including Best Inbound Education Consultancy 2022 by Corporate Vision, UK; MSME awards Delhi, India 2023 and NEAS Quality Education Agency Awards, 2023.

Presenter: Deepa Rajagopal

Bio
Deepa is an International student recruitment specialist with over 10 years of experience in strategic and operational management. Deepa’s special interest involves advocating equal opportunities and outcomes for international students in a global market space. As an international education leader, she is passionate about building a knowledgeable workforce of career advisors with a strong moral compass for integrity and ethics. At her core, Deepa is a coach, mentor with a deep inclination to help people advance their careers in the international education sector.

Expert Panel Series – Panel 1: Homestay

Panel Theme: Residential Excellence: Rethinking Quality Standards in ELT Student Accommodation.

Presenter: David Bycroft

Bio
David has been a global pioneer in the industry since 1999. He originally led the successful student insurance program for Allianz. In 2007 he founded the Australian Homestay Network (AHN). David has been a key contributor to Government inquiries on international student welfare and accommodation.

David has also been a successful presenter at Australian and NZ industry conferences by delivering effective international student accommodation solutions that work in the current accommodation crisis.

Presenter: Sonia Ortega

Bio
Sonia is committed to transforming the lives of international students in NSW. As the CEO of Global Experience Australia, she drives international education engagement and establishes invaluable partnerships in the industry.

Global Experience provides safe homes for international students in NSW. The organisation hires multilingual teams to bridge cultural gaps and ensure effective communication with international students.

Beyond this role, Sonia has engaged various industry bodies, educational associations, and government initiatives to support the growth and development of the international education sector in NSW. Her expertise and insights help shape policies that support the safety, welfare, and success of international students in NSW. Sonia and her team have placed over 175,000 international students in safe homes.

Presenter: Youssef Ehab

Bio
Youssef Ehab is a Director of Study Vision, a well-established accommodation provider with extensive experience in assisting students and guests find their ideal place to stay. Together with wife and partner, Marina Wan, Youssef co-founded Study Vision in 1997.

Youssef has played a pivotal role in expanding the business on a national scale. He oversees client agreements with host families, universities, colleges, and agents. Youssef is also responsible for ensuring full compliance of the business operations with all government regulations. His unwavering commitment is to advance Study Vision’s mission and contribute to the growth of the Homestay Industry.

Presenter: Alison Blakey

Bio
Alison is currently working as Manager of Admissions, Homestay and Study Tours at UOW College Australia. The UOW College Australia homestay program began more than 25 years ago and has diligently cared for thousands of students and host families during that time.

Having hosted in the homestay program before joining UOW College in 2019, Alison offers a unique perspective to the inner workings of the homestay industry. Alison is passionate about the role the homestay industry plays in not only supporting international students while studying in Australia but also in fostering an inclusive community which embraces diverse cultures.

Future-Driven Marketing Innovation in Education

Summary
The rapid advancement of technology is reshaping our world, and as a result, our education system must also adapt to meet the evolving needs of the 21st century. With technology breaking down barriers, educational providers are compelled to deliver innovative and valuable learning experiences that meet students’ expectations.

In this keynote presentation, Bosco Anthony, a renowned marketing futurist and thought leader, will explore the future of marketing innovation in the education sector in our ever-changing tech-driven world. This insightful session will dive into how emerging technologies, digital trends, and shifting consumer expectations are revolutionizing the sector while trying to meet the demands of the future global citizen.

Leveraging his expertise in market research and industry analysis, Bosco will facilitate a dynamic and visual keynote on education design and delivery, exploring the intersection between education and industry providers.

Presenter: Bosco Anthony

Bio
Bosco Anthony is the Chief Brand Officer at Global Rev Gen (GRG), an internationally recognised media performance and consultancy agency. A seasoned digital strategist, disruptive storyteller, rebellious marketer, and Tedx speaker with a background in corporate leadership, business operational maturity and digital futurism. He is known for being an influential thought leader in the education space, having also spoken at over 500 global events. Bosco Anthony is a tech and marketing futurist and has a strong acumen of the digital industry. With his dynamic storytelling style, Bosco will leave the audience feeling inspired and even rethink what the “answers” are!

Sponsored by GRG
Bronze Sponsor

Greening ELT: Sustainability Practices, a Quality Revolution

Summary
Greening ELT through Sustainability Practices, a Quality Revolution. Exploring strategies for making English Language Teaching more sustainable.

Presenter: Ailsa Lamont

Bio
Ailsa Lamont is a Co-founder of the International Education Sustainability Group which provides climate-focused risk management, benchmarking and data for the international education sector.

She is also Co-founder and was the foundation Chair of CANIE, the Climate Action Network for International Educators, a grassroots global network from 2019 to 2023.

Her experience includes terms as international director and pro vice-chancellor international at three Australian universities, during which time she was responsible (at CQUniversity) for combining four ELICOS centres into a national operation which received commendations from NEAS for high quality.

She has served as a NAFSA Senior Fellow for Sustainability, trained with The Climate Reality Project, Al Gore’s foundation to catalyse a global solution to the climate crisis, and is a graduate of the WorkforClimate Academy.

In 2023, she received the IEAA Excellence Award for Distinguished Contribution to International Education.

Keynote Series

Academic Integrity in ELT: Navigating Challenges and Ensuring Quality Professional Learning That Lasts

Summary
This session will explore the importance of academic integrity in ELT and strategies for upholding it while redefining excellence.

Presenter: Eddie Woo

Bio
Eddie Woo teaches mathematics at Cherrybrook Technology High School. His Youtube channel, Wootube, has more than 1.8 million subscribers and 160 million views of his everyday classroom lessons. Within the NSW Department of Education, he leads the Mathematics Growth Team, a statewide program of instructional leaders focused on engaging and evidence-based teaching practices.

He is a Professor of Practice at the University of Sydney, working with preservice teachers in the Sydney School of Education & Social Work. In 2018, he was named Australia’s Local Hero in the Australian of the Year Awards and listed as one of the Top 10 teachers in the world by the Global Teacher Prize. He is an internationally published author, TED speaker, and TV host of ABC’s Teenage Boss and Channel 10’s Ultimate Classroom.

Sponsored by Study NSW
Gold Sponsor

Opening Plenary

Revolution in ELT Excellence – Shifting Paradigms

Summary
In this keynote, Louka explores the changing landscape of work, learning and society, outlining global shifts and what they mean for our learning ecosystems in an ever more interconnected and uncertain world. To thrive, we all need skill sets and mindsets that take advantage of emerging opportunities, adapting in ways that integrate and apply new knowledge to promote engagement across cultures, domains and languages.

At a time in history when converging technologies are rapidly changing the realities of workplaces and schools, Louka is passionate about exploring the connection point between learning and the era of AI, through powerful provocations.

Presenter: Louka Parry

Bio
Idea Curator. Learning Futurist. Global Strategist. Believer that the future belongs to those who constantly and rapidly unlearn and relearn in their daily work and life.

As one of Australia’s top innovators Louka Parry speaks on futures, leadership, and transformation; having worked with thousands of leaders and educators from diverse contexts across the world, including in high-level policy fora such as the OECD, UNESCO, the European Commission, and with all Australian States and Territories.

An award-winning educator, speaker, facilitator and adventurer, Louka’s powerful ability to communicate ideas with clarity allows him to guide thinking about learning, leadership and life to new places, earning him a place in 2022 as a Top 100 Innovator for Australia.

As CEO and Founder of The Learning Future, Louka is committed to transforming learning structures, systems and societies that further empower individuals to develop the key human capabilities that matter most now and into the future.

Louka also co-leads the non-profit Karanga: The Global Alliance for Social-Emotional Learning and Life Skills, which connects the global education community at the forefront of the future of education and social-emotional learning to empower children, educators and communities all across the globe.

A rapid learner, Louka speaks five languages, has visited over 80 countries, holds two Masters degrees, completed executive studies at Harvard and a residency at the d.school at Stanford University.

As an education leader, Louka was promoted to Principal at only 27 years old and was named South Australian Inspirational Public Secondary Teacher of the Year.

Sponsored by IELTS
Premium Sponsor

Welcome and Housekeeping from NEAS MC

Presenter: Rima Ibrahim

Bio
Rima Ibrahim, Education Manager at NEAS Australia.

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Welcome to Country

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Welcome and Introduction of Maroun El Khoury

Presenter: David Riordan

Bio
Awarded the IEAA Outstanding Contributions to the International Education Sector award in 2018, and the NSW Government Study NSW Outstanding Contributions to the International Education Sector award in 2023, David Riordan is a distinguished NEAS Board member.

With a diverse background that includes leadership roles such as CEO of the NSW Department of Education and Training International, Director of Sydney Institute of TAFE (at the time Australia’s largest TAFE Institute), Acting Managing Director of TAFE NSW, Director of City Services at the City of Sydney and currently the CEO of the Public Education Foundation, David excels as a strategist, crisis manager, innovator, change agent, IR expert, media communicator, and negotiator.

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Welcome from Study NSW, Investment NSW

Presenter: Maroun El Khoury

Bio
Maroun is an Executive Director at Investment NSW and leads a dynamic team of investment attraction and industry development specialists with a mandate to deliver on the NSW Government’s priorities to build a strong economy, attract local and international investment and reinforce NSW’s global position as an attractive place to do business and accelerate investment in priority sectors.

Before joining Investment NSW in 2022, Maroun worked in medical technology for multinationals including Stryker and then Smith+Nephew. In these Senior Executive roles Maroun led teams focused on contract management, strategic domestic and international partnerships and commercial excellence. Prior to MedTech, Maroun spent 15 years in Banking and Finance, again in senior leadership roles in business development, account management and operations across Institutional, Government, Corporate and Business Banking segments.

Maroun holds a Masters of Business Administration from Macquarie Graduate School of Management. Maroun is an active member of his community including coaching grassroots sport and volunteering in several programs predominantly focused on raising awareness and funding for children with special needs.

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Formal Conference Opening

Presenter: Prof. Tanya Buchanan

Bio
Tanya is a highly experienced Chief Executive Officer and Board Member with a demonstrated history of working in and with Non-profit Organisations and Government. She is the current Chief Executive Officer of Cancer Council Australia and has been a member of the NEAS Board since 2019. Prof. Buchanan will be officially opening this year’s conference.

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Welcome from the Conference Premium Sponsor

Presenter: Brian Smith

Bio
Brian Smith is Global Head of Stakeholder Engagement at IDP Education based in Melbourne. Brian’s work focuses on key stakeholders such as Government policy makers, national and international peak bodies and education providers around the world.

Sponsored by IELTS
Premium Sponsor

Session 4 – Navigating Global Trends in ELT Management

Room D

Student Tracking and Curriculum Enhancement

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Summary
Improving ELICOS curriculums by identifying academic issues experienced by students who have progressed from an ELICOS program into tertiary programs.

Effectively preparing ESL students for the challenges of higher education is a shared objective among educators today. This paper centres on the improvement of ELICOS curriculums by identifying and addressing academic challenges encountered by students who have transitioned from ELICOS programs to tertiary education. The research seeks to improve ELICOS courses for a smoother transition and academic success for international students.

The study employs a mixed-methods approach involving surveys, interviews and an analysis of academic performance data. This comprehensive methodology is employed to gain a deep understanding of the difficulties that ELICOS graduates face in tertiary education. The valuable insights from the findings have given significant input into rethinking, reshaping and redefining ELICOS courses. The research suggests customising ELICOS courses with academic skill-building and cultural training to help students better prepare for higher education.

Presenter: Dona Paranawithana

Bio
Dona Paranawithana is an ESL Teacher at Aspire English. She has an MBA from the University of Colombo and is pursuing her doctoral studies in education. Her innate passion for technology led her to research social media marketing for her MBA. She has over seven years of experience in ELICOS and VET administration in both CRICOS and domestic colleges. Furthermore, she was the lead coordinator for ASQA ELICOS course review audits in her previous employment.

Her drive for technology, coupled with her negotiation and marketing skills, initiated university affiliations where she was the key ambassador and project manager. Dona’s passion for education and teaching has fueled her to thrive in research and continuous improvement. She prefers to break barriers and think outside the frame to bring fresh ideas into her workplace. Her hobbies include reading and travelling. Dona hopes to continue being an active researcher and make valuable contributions to the ELICOS sector.

Presenter: Trancy Vo

Bio
Trancy Vo is the Student Centre Coordinator at Aspire Institute and Aspire English. Trancy has a Master’s Degree in Management and Organisations from ICMS, and a Bachelor’s Degree in Business Administration from University of Sunderland (UK). Trancy has over six years of experience in Student Services.

Her current role involves key administration and leadership, accountability for improving the overall student experience through the delivery of exceptional support services both administrative and customer focused. Trancy is also part of the Aspire Wellness Team where students can seek informal personal guidance and support if they have any physical or emotional issues that affect their academic progression.

Session 4 – Navigating Global Trends in ELT Management

Room C

Navigating the latest research, innovations and product developments in language testing

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Summary
Journey into the forefront of language testing and gain invaluable insights into the latest research, product developments, and innovations shaping language assessment. This session will dive into recent research findings as well as product enhancements in language testing. This session aims to equip academic managers with insights and knowledge needed to make informed decisions that meet the evolving needs of international students in Australia. Join us to gain a deeper understanding of current findings and ensure your institution stays ahead in the dynamic world of international education.

Presenter: Sue Rowlands

Bio
Sue Rowlands is the Stakeholder Relations Manager at Pearson. She is a committed client relationship manager with 20 years’ experience in managing high value, strategic partnerships for appointed organisations and clients. Sue has substantial experience in government and corporate environments and internal relations across an international global network. Sue is committed to achieving organisational commercial objectives and ensuring exceptional client satisfaction.

Session 4 – Navigating Global Trends in ELT Management

Room B

Transnational Delivery in ELT: Expanding Beyond Borders

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Summary
Explore the growth and impact of transnational delivery models in ELT management.

Discuss the advantages, challenges, and best practices associated with offering ELT programs across international borders.

Share your experience of navigating transnational delivery and your experience in ensuring quality and compliance.

Presenter: Heather Thomas

Bio
Heather Thomas is the Deputy General Manager and Director of Global Programs at UOW College Australia. Her experience in the English Language sector includes teaching and managing AMEP and ELICOS programs as well as strategic development of Group Programs, English Language Support for University students and language testing.

Heather is currently responsible for Student Services and Academic Quality as well as developing and managing opportunities for the collaborative delivery of programs with offshore partners.
She is the Vice President/ Secretary of UECA and a Life Member of NEAS.
Heather was awarded the 2020 IEAA Excellence Award for Excellence in Leadership in International Education.

Session 4 – Navigating Global Trends in ELT Management

Room A

Australia’s changing ELT Landscape and IELTS

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Summary
IELTS has now published the full assessment scales used by examiners. Recently, IELTS completed a review of its Writing assessment criteria to ensure they remain transparent, fair, and fit for purpose.

As the only major test with publicly available, transparent marking criteria, the IELTS’ band descriptors outline the specific criteria that will be used to evaluate test takers’ work, and the performance levels associated with each criterion. This clarity and transparency helps test takers to understand what is expected of them and how they will be evaluated. Critical to this is enhancing IELTS preparation teachers’ engagement with the marking criteria.

This session provides academic managers with more information on the review and what has been updated, how band descriptors can inform curriculum design and how the band score descriptors now form the basis of a professional development course available to all teachers.

Presenter: Reza Tasviri

Bio
Reza Tasviri is the IELTS Assessment Research Lead at IDP Education. He has over 26 years of experience in the ESL sector, and has lectured in Teaching Methodology, Assessment and Research Methodology. Reza has been closely involved with IELTS for 16 years and is a member of a number of IELTS research cross-partner working groups and has been involved in a number of high-profile partnered research projects.

Presenter: Vincent Blokker

Bio
Vincent works as Head of Partnerships for IELTS in Australasia & Japan. He promotes awareness and supports the wide range of organisations that use IELTS for entry, registration, and migration purposes.

Since joining IDP Education in 2013, Vincent has worked across operations, marketing, and stakeholder engagement for the world’s leading English test. He has developed and presented IELTS webinars and written test preparation blogs for test takers. Currently, he oversees a team supporting test takers across the Australasian region.

Vincent also leads dedicated events for TESOL professionals in Australia, New Zealand, the Pacific and Japan. As a result, Vincent understands the expectations of IELTS test takers, teachers, and the requirements of stakeholders who accept IELTS results.

He believes English language tests should be human-centric while combining the highest quality controls, security procedures and integrity management practices to ensure all stakeholders can trust its results. Vincent holds a PhD in international relations and is currently working towards an MBA.

Convenor: Brian Smith

Bio
Brian Smith is Global Head of Stakeholder Engagement at IDP Education based in Melbourne. Brian’s work focuses on key stakeholders such as Government policy makers, national and international peak bodies and education providers around the world.

Sponsored by IELTS
Premium Sponsor

Session 3 – Technology and Digital Innovation in ELT

Room D

Assessment in the Digital Age: Innovative Approaches to Testing and Evaluation

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Summary
Amid AI’s accelerating presence in Education and most aspects of society, institutions are under unprecedented pressure to collaborate with AI tools for student engagement, teaching and assessment. Duolingo, the world’s largest EdTech company, is ‘all-in’ on harnessing AI to transform educational access and outcomes. Duolingo proposes this workshop to have a broader discussion on the role of AI in education, and its power to enhance assessment design and assessment security. Participants will have opportunities to debate their own views of AI across Education, and to share best practice from their experiences in implementing AI tools in their own contexts.

The session is most-valuable for those interested in:

• Discussing broader themes of AI and its impact on education
• Using AI and digital technologies for assessment creation
• Securing digital or remote assessments
• Quality assurance and ethics when implementing AI
• Learning about the experiences of other institutions and contexts

Duolingo will also briefly share their latest test updates, research and innovation focus for 2024.

Don’t miss this exploration of AI’s transformative potential in educational assessment.

Presenter: Brett Blacker

Bio
Brett is the Managing Director for Australia and New Zealand at Duolingo, the creator of the Duolingo English Test.

Previously, he served as the CEO of English Australia, representing English language colleges nationally. With a wealth of experience, Brett has held pivotal roles such as Director International at the University of Newcastle and Murdoch University, and as General Manager at Allianz Global Assistance.

His commitment to international education is underscored by his leadership, including a past presidency at the International Education Association of Australia (IEAA), and active involvement on various state and national Boards, including the National Council for International Education.

Presenter: James Holden

Bio
A passionate languages teacher and student, James has taught English in 5 countries and speaks 4 languages, making him an advocate for both the power of international education, and the need to reduce barriers which prevent many from pursuing it. James has worked extensively across Government and international education providers on a range of education and migration policy initiatives, partnerships and student recruitment.

Most recently James has been based in Tasmania as the Head of Marketing and Recruitment for TasTAFE and Tasmanian Government Schools. He leads Duolingo’s engagement across Australia and New Zealand and is excited about improving access and affordability for those who want to study here.

Session 3 – Technology and Digital Innovation in ELT

Room C

AI and Adaptive Learning in ELT: Personalising Education at Scale

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Summary
In this workshop, we will share how Academic English Programs at UNSW College has managed the challenges of AI and the impacts on learning and assessment through the implementation of an AI Framework, and what we have learned since its implementation. For participants, this is an opportunity to draw on shared experiences of managing the impacts of AI on teaching and assessment to build shared best practices through workable responses.

Presenter: Maria Naidoo

Bio
Maria Naidoo manages ELICOS courses in Academic English Programs at UNSW College. Before this she worked as an ESL teacher, a resource writer and an Academic Manager in the Adult Migrant English Program. Maria co-convenes the English Australia Direct Entry Program Special Interest Group. She received the English Australia Academic Leadership Award in 2021. She encourages staff development and wellbeing to support international student success and to manage the changes inherent to Academic English pathway programs.    

Presenter: Kate Randazzo

Bio
Kate Randazzo is a leading education professional at UNSW College, where she supports the delivery of ELICOS courses in Academic English Programs. She has taught across a range of courses and has been involved in numerous curriculum and assessment development projects. She has a Master of Education (TESOL) and a Professional Certificate of Language Assessment. She received the English Australia Action Research in ELICOS award in 2021.

Session 3 – Technology and Digital Innovation in ELT

Room B

Leading and Supporting Staff Learning

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Summary
This workshop focuses on the important role Academic Managers play in supporting and fostering staff learning. We look at what ongoing and informal learning might look like in practice and why prioritising staff learning results in many positives for both staff and students.

During the workshop we will engage with what staff learning looks like, the challenges with fostering a culture of informal learning in the staffroom, and the benefits in establishing staff learning as a priority in your organisation.

Presenter: Benjamin Carkagis

Bio
As the Education Manager at University of Sydney NSW, Benjamin is a a passionate advocate for education and enjoy creating teaching and learning experiences that support individuals and organisations achieve their goals. He has experience in designing face to face, online and blended learning programs for diverse learners.

He will be presenting on Leading and Supporting Staff Learning.

Session 3 – Technology and Digital Innovation in ELT

Room A

Fostering Innovation in ELT Programs

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Summary
Explore alternative approaches to curriculum design.

Presenter: Charlene Blackshaw-Bennett

Bio
Charlene Blackshaw-Bennett, a dynamic ELICOS academic manager in Sydney, merges her diverse expertise in Performing Arts, Anthropology, and TESOL. With a passion for intercultural communication, she orchestrates innovative language programs. Charlene fosters an inclusive learning environment, where students flourish and cultural understanding thrives under her guidance.

Session 2 – Professional Development and Teacher Empowerment

Room D

Mentoring Models for Academic Managers

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Summary
This session will examine various mentoring models and their applicability in ELT settings, and discuss strategies for implementing effective peer mentoring programs for academic managers.
Peer mentoring will be discussed from both a theory and practice perspective, with insights shared from academic research and a small case study.

Participants will have the opportunity to discuss their own contexts and envisage how to apply peer mentoring, and share experiences and ideas with their fellow ELT managers.

The session is aimed at ELT academic managers of all levels, and may also apply to management of Student Services staff.

Presenter: Sandra Pitronaci

Bio
Sandra Pitronaci is National Director ELICOS & Pathways at ILSC Education Group, and has been actively involved in CoPs throughout her ELT career. She is passionate about helping others connect and share, and is a fervent believer in abundance theory and the importance of CoPs and SIGs.

Sandra is currently Convenor of English Australia AMSIG, Contributing Editor of the English Australia Journal, Newsletter Editor and Committee Member of IATEFL LAMSIG, and one of a dedicated Admin team for the 2,000+ member #AusELT online CoP. She is also looking forward to actively participating in the NEAS Leadership in ELT CoP as it develops and expands. At ILSC, Sandra leads the team of DoSs across ILSC Australia’s five national campuses, and enjoys helping them strive to be outward-looking, service-minded professionals.

This session will examine various mentoring models and their applicability in ELT settings and discuss strategies for implementing effective peer mentoring programs for academic managers.

Presenter: Barbara Craig

Bio
Barbara Craig is a researcher with an interest in staff professional development in ELT, focussing on leader development. Her PhD (in progress) explores the roles and needs of middle leaders and managers in the ELT sector. For the ten years prior to undertaking research, she was in senior management roles at Macquarie University’s English Language Centre as Head of Academic Programs and Head of Centre. Like many before her, prior to management roles, she enjoyed the challenge and privilege of classroom teaching.

Session 2 – Professional Development and Teacher Empowerment

Room C

Lifelong Learning and Continuous Professional Development for ELT Managers

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Summary
Drawing on the work that has been done in other Australian education sectors and the wider TESOL sector globally, this session will explore the professional practices and leadership requirements of ELT academic managers. Through this, the workshop aims to assist new and experienced academic managers in identifying their strengths as leaders and the areas where they perceive they need to develop further. This will assist them to develop a learning plan appropriate for their specific context and personal leadership goals.

Presenter: Sharon Leslie

Bio
Sharon Leslie is the Director of English Language Program at Southern Cross University, Australia. She has worked for almost two decades in English language education and assessment in Australia. Before joining Southern Cross University in 2015, Sharon worked as an advisory visiting teacher for Education Queensland and as a teacher and manager in TAFE and ELICOS Colleges. Sharon also worked for eight years with QUT as an IELTS Examiner. She holds a Master of Education (TESOL), a Bachelor of Education (Honours), a Graduate Diploma of Education and a Bachelor of Arts (Applied Linguistics).

Sharon’s research interests include language assessment, international student engagement, online learning and teacher professional development. The latter is the focus of her doctoral studies. Sharon is on the management committee of the Queensland Association of TESOL (Qatesol) and the Australian Council of TESOL Associations (ACTA). Sharon is now also a member of the NEAS Advisory Council.

Session 2 – Professional Development and Teacher Empowerment

Room B

Cultivating Continuous Improvement in ELICOS

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Summary
In an environment of rapid growth and constant evolution, the responsiveness of educational institutions in the Australian ELT sector may be challenged. This presentation explores the transformative journey of an ELICOS school in Sydney, as it strategically nurtures a culture of continuous improvement. Our approach to cultivating ongoing enhancement and innovation includes collaborative professional learning, reworked means of communication, and the implementation of data-driven decision-making.

The integration of innovations such as adapted NPS benchmarking for teacher feedback, in combination with qualitative and quantitative instruction metrics and efficient student feedback instruments have contributed to the school’s responsiveness to students’ needs and expectations. As a result, the decisions made have been student-led, prioritising the sentiments of our school community, and elevating educational practices that enhance the learning experience at La Lingua.

Presenter: Diego Torres

Bio
Diego Torres is a language education specialist with experience in TESOL, team management, and eLearning. He currently serves as the Director of Studies at La Lingua Language School in Sydney.

Diego is passionate about providing personalised and meaningful learning experiences for ESL students. With a focus on individual needs and interests, he designs engaging and interactive course materials that foster a love of learning and drive student success. Whether it is through the use of cutting-edge technology or proven ESL teaching methods, Diego strives to create an environment that encourages critical thinking, collaboration and creativity. He is dedicated to helping his students achieve their full potential and reach their educational goals.