Course Category: Manager Learning

Making Centres a Safe Place

CPD points: 1

This catch-up will focus on giving advice on international students and difficulties that a centre may face.

Click the below to access the PDF and quiz

Building a Culture of Quality

CPD points: 1

Everyone has a stake in building quality in the ELT community as well as in individual ELT centres. This webinar explores the concept of ‘quality’ and ‘culture’ within a quality assurance context and provides participants with practical tools to help them be quality influencers.
Aligns to Quality Area G

Best practice in online course creation and delivery in ELT

CPD points: 2

Welcome to Area H: Online Delivery in ELT

Aligned to NEAS Quality Assurance Framework H: Online Delivery. This module provides you with information and insights in designing online ELT courses.

Learning outcomes.

At the end of the module, participants will be able to:

  1. Understand the features of a positive and engaging online ELT course
  2. Identify appropriate online teaching and learning strategies
  3. Implement appropriate technological support in online courses
  4. Understand the value of user-friendly integrated reporting systems,

To move through this module, click through to the glossary and then follow the instructions for each lesson.

How to Develop & Manage Strategy, Risk & Governance

CPD points: 2

Welcome to Area G: Strategy, Risk and Governance

Aligned to NEAS Quality Assurance Framework G: Strategy, Risk and Governance. This module provides you with information and insights in strategy, risk management and governance within the context of English Language Teaching.

Learning outcomes.

At the end of the module, participants will be able to:

  1. Develop an understanding of risk management and good governance
  2. Identify areas of risk to the organisation
  3. Understand the role and importance governance
  4. Implement appropriate quality assurance policies and procedures.

To move through this module, click through to the glossary and then follow the instructions for each lesson.

(Area F) How to Manage Compliance of Under 18 Students

CPD points: 2

Welcome to Area F: International Students Under 18.

Aligned to NEAS Quality Assurance Framework F: Welfare of Students Aged Under 18 Years, this module provides you with the knowledge, tools and strategies to ensure that international students who are under 18 are appropriately supported.

Learning outcomes.

At the end of the module, participants will be able to:

  1. Plan and implement appropriate recruitment initiatives and welfare arrangements for international students under 18 years old
  2. Enhance accommodation and homestay arrangements for under 18 year old students
  3. Implement appropriate on-site and extra-curricular supervisory arrangements for minors
  4. Implement appropriate communication strategies for all stakeholders and networks.

To move through this module, click through to the glossary and then follow the instructions for each lesson.

Promoting and Recruiting Students in an ELT Centre

CPD points: 2

Welcome to Area E: Promotion and Student Recruitment

Aligned to NEAS Quality Assurance Framework E: Promotion and Student Recruitment, this module provides you with the knowledge, tools and strategies to improve engaging with current and potential customers.

Learning outcomes.

At the end of the module, participants will be able to:

  1. Appropriately and systematically initiate and respond to stakeholder feedback
  2. Implement effective promotional strategies and initiatives
  3. Understand the value of a commitment to quality assurance

To move through this module, click through to the glossary and then follow the instructions for each lesson.

(Area D) Administration, Management and Staffing in an ELT Centre

CPD points: 2

Welcome to Area D: Administration, Management and Staffing

Aligned to NEAS Quality Assurance Framework D: Administration, Management and Staffing, this module provides you with the knowledge, tools and strategies to improve transparency around organisational structures and functions.

Learning outcomes.

At the end of the module, participants will be able to:

  1. Explore a range of strategies to provide greater clarity around organisation structure
  2. Implement a range of communication tools within an organisation
  3. Follow robust recruitment and staff development processes.

To move through this module, click through to the glossary and then follow the instructions for each lesson.

(Area B) Enhancing Student Experience in ELT environments

CPD points: 2

Welcome to Area B: Enhancing the Student Experience

Aligned to NEAS Quality Assurance Framework B: The Student Experience, this module provides you with the knowledge, tools and strategies to provide students with a quality experience both inside and beyond the classroom during their enrolment.

Learning outcomes.

At the end of the module, participants will be able to:

  1. Value the significance of the student experience
  2. Identify areas, in addition to teaching and learning, which students value highly
  3. Explore a range of strategies to enhance the student experience.

To move through this module, click through to the glossary and then follow the instructions for each lesson.