3.1 Organisation Structure and the Effective Provision of Services

Welcome to the lesson on Administration, Management and Staffing

Aligned to NEAS Quality Assurance Framework D: Administration, Management and Staffing, this lesson provides you with the knowledge, tools and strategies to improve transparency around organisational structures and functions.

Learning outcomes.

At the end of the lesson, participants will be able to:

  1. Explore a range of strategies to provide greater clarity around organisation structure
  2. Implement a range of communication tools within an organisation
  3. Follow robust recruitment and staff development processes.

To move through this lesson, click through to the glossary and then follow the instructions for each lesson.

Click here for the video transcript.

Complete the following before starting the topics in this lesson:

  • Watch the video
  • Read through the common terms
  • Answer the quiz based on the common terms