Reference List & Further Resources

🌐 Further Resources — Readings & Videos

If you want to go beyond this course and explore quality assurance, organisational culture, and ELT-specific QA practice more deeply, these are great next-step resources:

📖 Readings

  • “Quality assurance in education” book/report (see #4 above) — a clear introduction to QA in education.
  • “Quality assurance processes of language assessment: The TARMII case” — a useful study if your centre manages assessments or internal testing.
  • Recent article: “Analyses of quality assurance and development in education” (Skedsmo & Huber, 2023) — for a current take on QA challenges and innovations.
  • Articles from Quality Assurance in Education (journal) — browse current issues for case studies, evaluations, and QA research relevant to ELT.

🎥 Videos

Here are three videos that offer good, accessible overviews — ideal for visual or auditory learners:


How to Use This Final Lesson

  • Explore the Reference List to deepen your theoretical understanding.
  • Use the Further Resources to explore particular areas you want more depth — especially QA as applied to language teaching, or organisational culture change.
  • Share relevant readings or videos with colleagues to spark discussion — e.g. before a staff meeting, or as part of your centre’s internal quality-improvement plan.
  • Keep this list somewhere handy — as a “library” for whenever you want to revisit quality, culture, or QA practices.

📚 Reference List

Here are key works and sources that underpin many of the ideas covered in this course. Useful if you want to dig deeper into the theory and practice of quality assurance, organisational culture, and continuous improvement in education:

  1. Organizational Culture and Leadership — Edgar H. Schein
    • Foundational text on organisational culture, introducing the three-level model (artefacts, values, assumptions). ia800805.us.archive.org+1
  2. Quality Assurance in Education (journal) — Publishes articles on QA frameworks, standards, and improvement across educational settings. Emerald Publishing+1
  3. “Analyses of quality assurance and development in education” — Guri Skedsmo & Stephan G. Huber (2023) — A recent academic article exploring quality assurance and development practices in education. SpringerLink
  4. Quality assurance in education (South Africa case study/report) — Discusses QA frameworks in educational settings and highlights debates around audit-only vs quality-driven approaches. ResearchGate
  5. “Quality Assurance in Teacher Education through Insider Evaluation and Stakeholder Involvement: A Case for Programme Renewal” — Jennifer Yamin-Ali et al. (2016) — Offers a model of programme evaluation that emphasises stakeholder perspectives and internal quality practices. journals.sta.uwi.edu
  6. “Quality assurance processes of language assessment: The TARMII case” — M. M. Makgamatha (2022) — Examines QA procedures in language-assessment development, useful for understanding QA in ELT contexts. sajce.co.za
  7. Overview article: Education on quality assurance and assessment in teaching — Highlights current frameworks and challenges around QA and assessment in teaching, including innovations. SpringerLink
  8. Overview of culture models and organisational culture definitions — the general insights in Edgar Schein’s Three Layers of Organisational Culture (summary article) provide a concise explanation tied to our lessons. Psych Safety+1
  9. NEAS — official NEAS website: resource hub for frameworks, QA guidelines, and professional-development tools for ELT providers. neas.org.au