Before you Begin

Welcome! Before you dive into the lessons, this section helps you “wake up” your thinking, reflect on quality and culture, and get in the right frame of mind to benefit fully from the course.


What you’ll find here

  • pre-course quiz to help you check your starting point. No pressure — just a warm-up.
  • Key ideas and foundational definitions to keep in mind as you go through the course.
  • A few reflective questions to get you thinking about your own centre and your role in shaping quality.
  • Two short introductory videos (≈ 2–4 min) on quality assurance and organisational culture — useful context before the lessons begin.

🎬 Recommended Pre-Reading & Viewing

A brief overview of what “quality assurance” means in an educational context — helps ground your thinking about quality as fit-for-purpose and stakeholder-focused.

Gives a quick, accessible introduction to how organisational culture works: artifacts, values, assumptions. Great foundation for later lessons on culture.


Reflective Questions (to keep open during the course)

As you watch and read, you might like to pause and think about:

  1. What does “quality” mean to me, and do I sometimes conflate quality with being “the best” or “most popular”?
  2. Who are the stakeholders in my context — maybe students, families, staff, external partners — and what does quality look like for them?
  3. What parts of our current systems and policies are just “compliance checkboxes,” and which parts genuinely support quality?
  4. What visible signs (artifacts) of culture do I notice in my centre — and what underlying values or assumptions might they hint at?
  5. Where do I personally have influence (as teacher, admin staff, manager) to contribute to a culture of quality or suggest improvements?

How to Use This Section

  • Start by doing the pre-course quiz — it will give you a baseline.
  • Watch the two short videos. Pause if you need to reflect.
  • Jot down your thoughts on the reflective questions. Keep them handy (notebook, phone, etc.).
  • Once done — move on to Lesson 1. Refer back to your reflections as you progress.