7.5.3 NEAS Principles

NEAS Quality Specialisation – Area H Online Delivery

Read through the area H quality principles below to see how the NEAS quality assurance framework specialisation is applied to online delivery in ELT:

H (1) The online environment is designed to support a positive and engaging user experience.

  • H (1) 1 – Navigation is intuitive, logically sequenced and signposted.
  • H (1) 2 – Visual design and layout is consistent and aesthetically pleasing throughout.
  • H (1) 3 – Courses conform to accessibility standards.
  • H (1) 4 – The teacher maintains an online presence through regularly posting updates and announcements.
  • H (1) 5 – There is a single location for announcements, news and events.
  • H (1) 6 – To maintain learner motivation, a range of learning tools is employed in the design process.
  • H (1) 7 – There is a forum where students and teachers can post comments, questions and responses.
  • H (1) 8 – There is provision for teacher interaction with individual students.

H (2) Learning and assessment strategies are appropriate to online delivery.

  • H (2) 1 – Courses provide variety in learning and assessment tasks and technologies.
  • H (2) 2 – Instructional language is appropriate to the proficiency of the learner.
  • H (2) 3 – Content is selected to ensure inclusivity.
  • H (2) 4 – Oral skills development is supported through the use of real time face-to-face video interaction. 
  • H (2) 5 – Written and audio-visual input is presented in amounts which take account of cognitive load.
  • H (2) 6 – Content is linked to formative assessment activities with automated feedback.
  • H (2) 7 – Learning and assessment tasks are designed to facilitate active and collaborative learning.
  • H (2) 8 – Self- and peer assessment activities are supported by templates and rubrics.
  • H (2) 9 – Transparency in assessment is supported by the use of common templates and rubrics throughout, for both formative and summative assessment.

H (3) Learning resources and technology support and facilitate learning.

  • H (3) 1 – Online courses work across all devices and operating systems commonly used by students.
  • H (3) 2 – Students have the necessary technical skills and technology to complete required tasks.
  • H (3) 3 – The introduction of new technologies is appropriately scaffolded.
  • H (3) 4 – There are opportunities for students with more advanced digital literacy skills to demonstrate them.
  • H (3) 5 – All course related activities are accommodated by a single sign-on process.
  • H (3) 6 – There is a designated officer or help desk with responsibility and appropriate resourcing for course maintenance and troubleshooting.

H (4) Courses are supported by an integrated reporting system.

  • H (4) 1 – There are explicit orientation and socialisation activities, with introductions to the course, the teaching team and key staff.
  • H (4) 2 – Students are given clear information and explicit instructions as to the amount and timing of participation required of them.
  • H (4) 3 – Instructor response time is clearly stated.
  • H (4) 4 – Standards and guidelines for online interaction (netiquette) are made explicit.
  • H (4) 5 – There are links to relevant support services offered by the provider.

Complete the following to continue to the next lesson:

  • Answer the quiz based on the Glossary content